
Short-term rental guests generally expect a home from home – so equipping your property with essential items is imperative.
As we outline in our free e-book for hosts and property managers, you should install the best quality Wi-Fi and invest in plenty of bedding and towels.
But what are the other essentials that can help your rental to stand out? To help you, we've compiled a list of 18 to ensure your property appeals to as many potential guests as possible.
1. Bedding and linen
Provide comfortable and clean sheets, pillowcases, and blankets for all beds. Extra sets should be available at all times. Buy plenty – your cleaner and/or property manager will thank you.
2. Towels
Supply a sufficient number of bath towels, hand towels, and washcloths for each guest. Consider providing additional towels for longer stays. Leave the towels on each bed at the start of every stay.
3. Toiletries
Offer basic toiletries such as shampoo, conditioner, body wash, hand soap, and toothpaste. Offer them in refillable packaging in order to reduce your carbon footprint.
4. Kitchen essentials
Stock the kitchen with essential items like cookware, utensils, dishes, glasses, and cutlery. Include a set of pots and pans, a toaster, a coffee maker, and a kettle.
5. Cleaning supplies
Provide cleaning supplies, including dish soap, sponges, paper towels, and trash bags. Extras like a dustpan and brush, vacuum, plus mop and bucket should also be included.
6. Basic cooking ingredients
While not mandatory, providing some basic cooking ingredients like salt, pepper, cooking oil, and commonly used spices can enhance the guest experience.

7. Tea and coffee
Include a selection of tea and coffee for guests to enjoy. A coffee maker or kettle should be available along with any necessary accessories.
8. Wi-Fi and entertainment
Ensure a reliable and high-speed internet connection. Provide information on Wi-Fi access, and consider offering entertainment options such as a television, streaming services, or board games. Go the extra mile by displaying your property's Wi-Fi speed on your listing – this will appeal to business travellers in particular.
9. Instructions and guides
Prepare a welcome guide with important information about the property, including check-in/check-out instructions, emergency contacts, and details about nearby amenities and attractions. Go the extra mile by using a digital guidebook, which is convenient for guests and better for the environment.
10. Comfortable furniture
Furnish the property with comfortable seating, both indoors and outdoors. A sofa, chairs, and dining furniture contribute to a pleasant living space. Outdoor seating is especially sought-after in summer – so make sure you display this in your listing.
11. Quality mattresses and pillows
Invest in comfortable mattresses and pillows to ensure a good night's sleep for your guests.
12. Storage space
Provide adequate storage space for guests to unpack and store their belongings. This includes dressers, closets, and hangers. Try to keep the storage space free of clutter if possible.

13. Window coverings
Install curtains or blinds in bedrooms and common areas to offer privacy and control over natural light.
14. Air conditioning or heating
Depending on the climate, ensure the property has effective heating and cooling systems to maintain a comfortable temperature year-round. Make sure you clearly communicate how to use the systems to guests.
15. Safety features
Install smoke detectors and carbon monoxide detectors in key areas. Provide a first aid kit and emergency information. Check the safety requirements as mandated by law in your jurisdiction.
16. Keyless entry or lockbox
Consider keyless entry systems or lockboxes to facilitate a smooth check-in process for guests.
17. Waste management
Set up a waste disposal system with clearly labelled bins for recycling and trash. Include guidelines on waste disposal in your welcome guide.
18. Child-friendly items
If your property is family-friendly, consider providing items such as a high chair, crib, or safety gates. Go the extra mile by leaving a few toys and books.
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