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Health & Safety

Ensuring the safety of guests in short-term rentals is crucial for both their well-being and the success of your property management business. 

By incorporating safety options and measures, you can create a secure and comfortable environment for guests, reduce potential risks, and enhance the overall experience of staying in your rental. Regularly update and communicate safety information to both guests and staff.

 

Here are key safety options and measures to consider for short-term rentals:

 

Smoke and carbon monoxide detectors

 

Install smoke detectors in every bedroom, in hallways, and on each floor. Additionally, install carbon monoxide detectors in areas with fuel-burning appliances or attached garages. Regularly test and replace batteries.

 

Fire extinguishers and fire blankets

 

Provide accessible fire extinguishers in the kitchen and on each floor. Consider placing fire blankets in kitchens for additional safety in case of small fires.

 

Emergency exit information

 

Clearly display emergency exit routes and evacuation plans within the rental property. Provide written information to guests explaining what to do in case of a fire or other emergencies.

 

First aid kit

 

Keep a well-stocked first aid kit in a visible and easily accessible location. Include basic medical supplies and emergency contact information.

 

Emergency contacts

 

Provide a list of emergency contacts, including local emergency services, medical facilities, and property management contact information. Make sure guests know how to reach help in case of an emergency.

 

Secure windows and doors

 

Ensure that all windows and doors are secure and have functioning locks. Provide information on how to properly secure the property when guests leave.

 

Check-in and check-out procedures

 

Clearly communicate check-in and check-out procedures to guests, including any security measures, alarm codes, and safety guidelines.

 

Guest verification

 

Implement guest verification measures to ensure the identity of guests and reduce the risk of unauthorised individuals staying at the property.

 

Security cameras

 

Consider installing security cameras in common areas, entryways, or outdoor spaces. Clearly communicate the presence of cameras to guests, ensuring privacy compliance.

 

Lighting

 

Ensure that all entry points, pathways, and outdoor areas are well-lit, especially during the evening. Adequate lighting helps prevent accidents and enhances overall security.

 

Pool safety measures

 

If your property has a pool or hot tub, implement safety measures such as fencing, self-closing gates, and clear signage. Provide information on pool rules and safety guidelines.

 

Childproofing

 

If your property is family-friendly, consider childproofing measures such as outlet covers, cabinet locks, and furniture anchors.

 

Local area safety information

 

Provide information about the safety of the local area, including any known hazards, emergency services, and recommended precautions.

 

Severe weather preparedness

 

Include information on how to prepare for severe weather events, such as storms or hurricanes. Provide emergency supplies, if possible.

 

Technology solutions

 

Explore smart home technology for safety, such as smart locks, doorbell cameras, and security systems that guests can use during their stay.

 

Regular inspections and maintenance

 

Conduct regular inspections of the property to identify and address potential safety hazards. Ensure that all appliances, systems, and safety equipment are well-maintained.

 

Pet policies

 

If pets are allowed, establish clear pet policies to ensure the safety and comfort of both guests and the property.

 

Emergency lighting

 

Install emergency lighting to illuminate escape routes in case of a power outage.

Further reading:

Regulations (UK Short-Term Accommodation Association)

Holiday Let Rules & Regulations (Sykes Holiday Cottages)

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